Effective Date: October 9, 2026
Welcome to Sukoon Label https://sukoonlabel.com. We are deeply committed to protecting your personal data and respecting your privacy. This Privacy and Cookies Policy explains how Sukoon Label collects, uses, discloses, and safeguards your information when you visit our website, interact with our content, or purchase our handcrafted sustainable knitwear and crochet products.
By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect information to provide a seamless, secure, and personalized shopping experience. This includes:
Personal Identification Information:
Name, shipping address, billing address, email address, phone number, and payment details (processed securely via encrypted third-party payment gateways like Razorpay, PayU, or Stripe).
Order and Crafting Details:
Information related to your custom sizes, design preferences, and order history for our made-to-order garments.
Technical and Usage Data:
IP address, browser type, device identifiers, time zones, operating system, and data on how you interact with our website (pages viewed, time spent, links clicked).
2. How We Use Your Information
We use the collected data strictly for business operations, including:
- Processing, manufacturing, and shipping your custom apparel orders.
- Sending tracking updates, order confirmations, and customer support communications.
- Preventing fraudulent transactions and ensuring network security.
- Optimizing our website layouts and performance within the WordPress / WooCommerce architecture.
- With your explicit consent, sending newsletters or marketing updates regarding new collections and sustainable fashion initiatives.
3. Cookies Policy
Cookies are small text files placed on your device to enhance site functionality and track anonymous usage
details. We utilize the following types of cookies:
Cookie Category & Purpose
Essential / Necessary Required for secure core website functions, user logins, and
maintaining shopping cart selections.
Performance & Analytics
Helps us understand visitor metrics, bounce rates, and traffic sources
to optimize performance.
Marketing & Targeting
Tracks cross-site activity to serve personalized advertisements tailored
to your style preferences.
You can manage or completely disable cookies through your web browser’s personal settings at any time;
however, doing so may impact certain personalized features of our store.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We only share essential information with trusted service
providers who help us operate our store, including courier services for delivery, secure payment processors,
and marketing infrastructure utilities.
5. Your Legal Rights
Depending on your legal location, you possess rights regarding your data, including the right to access, correct,
update, or completely delete the personal information we hold about you. Contact us using the details below to
submit a request.
6. Contact Us
For questions, data deletion requests, or support regarding this policy, please reach out to us at
support@sukoonlabel.com.